CVS Sales Associate

CVS Sales Associate Job Description & Interview

Job Description and Duties
An entry-level job title, the position of CVS sales associate encompasses a number of responsibilities. Specific job duties include assisting in sales and answering questions about products, services, and merchandise. CVS sales associates may stock shelves and take inventory, as well. Additional job duties vary by location. Ideal candidates for CVS sales associate jobs include energetic, motivated, and personable workers. Applicants with the ability to work on foot for long periods of time may gain preferential treatment during the hiring process. Training typically lasts a few days and includes general instruction on store policy, protocol, and procedure.

Salary and Compensation
A CVS sales associate should expect to receive starting pay just above minimum wage. Average salary for CVS sales associates hovers around $16,000 a year, or $9.00 per hour. More experienced sales associates may earn up to $12.00 an hour, depending on location. Advancement opportunities into managerial careers also exist for experienced CVS sales associates. The pharmacy retail chain also offers employee benefits to qualified sales associates. Employees may become eligible for work benefits packages and discounts on products and merchandise. Job benefits and pay scales generally vary by CVS location.

CVS Pharmacy Sales Associate Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
CVS Pharmacy Cashier: I worked as a sales associate – mostly customer service. I also did a lot of stocking shelves, checking inventory, but it was essentially customer service based.

Interviewer: What was the work environment like?
CVS Pharmacy Cashier: It was great. It was very comfortable, people were coming and going all the time. You get your regulars in, sometimes people are running through, but I generally work the night shift, so there are a few people every now and then. It was pretty peaceful.

Interviewer: What was your favorite part about working there?
CVS Pharmacy Cashier: My favorite part working there actually was when I changed locations and I moved cities, I was actually able to get a new job in the city I moved in right away, because they have a CVS everywhere.

Interviewer: Please describe a typical day as an employee.
CVS Pharmacy Cashier: What I do every day, I check in with the manager every day, see what needs to be done, because there’s always something that needs to be done, and then the manager generally puts you where they need you to be, so sometimes they select projects the manager will want done, sometimes they help at the cash register up top, so you need to be ready to do anything.

Interviewer: How would you describe the application and interview process?
CVS Pharmacy Cashier: It was actually really simple. I actually went online, then called in, and came in for an application, and they called me that same day. The interview was very short, just very basic questions, and what they care about most was the hours that you worked, that you would really be devoted towards finishing what they need done, and that he wanted to be there.

Interviewer: What questions did the interviewer ask during the job interview?
CVS Pharmacy Cashier: I remember it was a lot of the same old questions that everyone asks: what are your strengths, what are your weaknesses, what hours can you work, how you get along with other people, and then just very general, generic questions.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
CVS Pharmacy Cashier: I would tell them it’s actually a lot of opportunities, so you really get the ground work in and make sure you immediately tell your manager that you want to explore all the opportunities that are available to you.

CVS Customer Service Representative Interview Video

Video Transcript

Interviewer: Please describe your job title and primary duties.
CVS Customer Service Representative: At CVS, I was a customer service representative. It’s big but I did many duties like cashiering, stocking. Mainly I did on the floor stuff. I was usually a backup cashier if they really needed it. Other than that, I would just stock items when we had delivery. I would straighten the aisles at night. At night after the customers – that’s when we get most of our customers is during the day. We’re a 24 hours store. At night, usually straighten the aisles and make the aisles look nice and stuff, so just on the floor stuff.

Interviewer: What was the work environment like?
CVS Customer Service Representative: I actually really liked it. You got to interact with a lot of people, many different people. If they’re asking, “Where can I find this?” You take them to what they’re looking for, whatever item they want. It makes you feel appreciated because they’re, “Thank you! I would have never gotten it by myself.” It was a really good environment. I really liked it.

Interviewer: How would you describe the application and interview process?
CVS Customer Service Representative: It was two, three years ago. I think they have an online application now. For me, I did a paper application, and I turned it in to the store manager. I didn’t turn it in to anyone else. The manager’s like, “Okay, if you have time now, I can interview you now.” I got an interview on the spot as soon as I turned in my application. He asked me a bunch of questions, like my previous job experience and why I want to work at CVS – really basic, general interview questions.

Interviewer: What other advice would you give to a job seeker looking to gain employment?
CVS Customer Service Representative: Again, be friendly because you’re going to interact with the public a lot. Especially with cashiering, you really have to put up a smile. Even if you’re having a bad day, you can’t really show it. You really need to treat everyone really nicely and be like, “How’s your day going? Do you need help finding something?” You need to approach customers rather than have them approach you. Sometimes, they’re a little bit shy or whatever. You approach them first and ask them, “Do you need help?” Be really friendly.

Apply Online: CVS Application Online

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